
Frequently asked questions.
Sizing of Humidor(s)
Dimensions : L - 5.5 Inches / H- 7.8 Inches / W- 3.7 Inches
Material(s)
PETG(Polyethylene terephthalate glycol) Thermoplastic Polyester - Durable, flexible, highly impact resistant.
Warranty
We great pride in the quality of our products and stand behind them with confidence. If you are not satisfied, we offer a 30-day return policy for your convenience. Each case includes a warrantee card, providing coverage for up to one year on our cases and accessories. Under assumption, case or accessories are damaged during intended use.
Shipping
10-12 Business days
Terms of Service
For Use of Cigar Travel Humidor
Effective Date: [January 24, 2024]
Last Updated: [June, 1st, 2025]
Welcome, and thank you for purchasing our premium Cigar Travel Humidor by Yonko House LLC. By using, handling, or transporting the Product, you (“Customer” or “User”) agree to the following Terms of Service (“Terms”). Please read them carefully.
1. Product Use & Intended Purpose
This Product is designed for personal use to store and transport cigars in a controlled and protective environment. It is not intended for illegal use, commercial storage, or shipment of other substances. Use of the Product in any unauthorized or unlawful manner is strictly prohibited.
2. Care & Maintenance
To preserve the integrity and lifespan of your humidor:
Maintain recommended humidity levels using a humidity pack.
Avoid exposure to direct sunlight, extreme heat, or water.
Do not submerge or overfill.
Clean only with a dry or slightly damp cloth.
Damage resulting from misuse, neglect, or modification is not covered under warranty.
3. Warranty & Limitations
We stand behind the craftsmanship of our humidors. A limited warrantee of [1 year] covers manufacturing defects in materials and workmanship under normal use. This warranty does not cover:
Normal wear and tear
Damage caused by improper use, accidents, or unauthorized repairs
Humidity pack, cutter, lighter, or other accessories
For warranty claims, contact us at [RodriguezA@Yonkohouse.com] with proof of purchase and warrantee card.
4. Returns & Refunds
Returns are accepted within [30 days] of delivery for unused products in original condition and packaging. To initiate a return, please email [RodriguezA@Yonkohouse.com] with your order number and warrantee card. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
5. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any incidental, indirect, special, or consequential damages arising out of or in connection with the use or inability to use the Product, including but not limited to damage to cigars or personal belongings.
6. Product Safety
Keep the humidor and included accessories (such as cutters and lighters) away from children.
Do not use the cutter or lighter in unsafe conditions or near flammable materials.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Florida], without regard to its conflict of laws principles.
8. Modifications
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website or otherwise communicated to customers as appropriate.
Intellectual Property
All content associated with our brand—including but not limited to product names, designs, logos, images, packaging, and our patented cigar slide and storage caddy features—are the exclusive intellectual property of [Yonko House LLC] and are protected by U.S. and international copyright, trademark, and patent laws.
You may not reproduce, modify, or distribute any part of our intellectual property without express written permission. Unauthorized use will be subject to legal action.
Orders & Payment
Orders can be placed online through our secure website or in person through an authorized vendor. Accepted payment methods include:
Credit/Debit Cards (Visa, MasterCard, AmEx)
All payments are subject to verification and must be received before the Product is shipped. We reserve the right to cancel or refuse any order at our discretion, especially in cases of suspected fraud or pricing errors.
By using this Product, you acknowledge that you have read, understood, and agreed to these Terms.
For questions or customer support, contact us at:
📧 RodriguezA@Yonkohouse.come
📍 Yonko House LLC
9225 Bay Plaza Suite 417 PMB 112, Tampa FL, 33619
📞 813-512-1265